Shipping Policy
Shipping Policy
At Azzure & Co., every item is made to order and personalised with care. Production begins once your order has been received.
Production Time
Standard production time:
2–3 business days
Large or bulk orders:
3–5 business days
During busy periods, production may take slightly longer. We always strive to dispatch orders as quickly as possible while maintaining the quality of every piece.
Shipping Within Australia
Estimated delivery times after dispatch:
Standard Shipping
2–8 business days
Express Shipping
1–4 business days
Delivery times are estimates only and may vary depending on your location and Australia Post.
International Shipping
Estimated delivery:
7–21 business days
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Azzure & Co. is not responsible for customs delays once an order has left Australia.
Shipping Costs
Shipping costs are calculated automatically at checkout.
Shipping fees are non-refundable unless required under Australian Consumer Law.
Incorrect Shipping Address
Please ensure your shipping information is accurate before placing your order.
Azzure & Co. cannot accept responsibility for parcels delayed, returned, or lost due to incorrect or incomplete address details provided by the customer.
Lost or Delayed Parcels
Once your parcel has been dispatched, delivery is managed by the shipping carrier.
If your parcel is significantly delayed, please contact us:
We'll gladly assist by lodging an enquiry with the carrier where appropriate.
Thank you for supporting our small business. We truly appreciate your trust in Azzure & Co.