Shipping Policy

Shipping Policy

At Azzure & Co., every item is made to order and personalised with care. Production begins once your order has been received.

Production Time

Standard production time:

2–3 business days

Large or bulk orders:

3–5 business days

During busy periods, production may take slightly longer. We always strive to dispatch orders as quickly as possible while maintaining the quality of every piece.

Shipping Within Australia

Estimated delivery times after dispatch:

Standard Shipping

2–8 business days

Express Shipping

1–4 business days

Delivery times are estimates only and may vary depending on your location and Australia Post.

International Shipping

Estimated delivery:

7–21 business days

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Azzure & Co. is not responsible for customs delays once an order has left Australia.

Shipping Costs

Shipping costs are calculated automatically at checkout.

Shipping fees are non-refundable unless required under Australian Consumer Law.

Incorrect Shipping Address

Please ensure your shipping information is accurate before placing your order.

Azzure & Co. cannot accept responsibility for parcels delayed, returned, or lost due to incorrect or incomplete address details provided by the customer.

Lost or Delayed Parcels

Once your parcel has been dispatched, delivery is managed by the shipping carrier.

If your parcel is significantly delayed, please contact us:

hello@azzureco.com

We'll gladly assist by lodging an enquiry with the carrier where appropriate.

Thank you for supporting our small business. We truly appreciate your trust in Azzure & Co.